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Includes employee housing?
The position is
Full time,Part Time,Casual shifts / Extras
Important details about this position
The Wave, Bristol, are recruiting Surf Techs for our 2024 summer season. We have fixed-term and casual roles available.
The Wave is a slice of the ocean inland, where people of all ages, backgrounds and abilities can experience the joy of blue health and its many benefits.
Why join The Wave?
Our values as a business are the same as those we have as people. And they’re very simple. We know that when people are happy in themselves, connected to a community and caring for their environment they tend to do the right thing, naturally. That’s the basis of how we work.
Our ethos encourages a diverse and equitable workplace.
We offer up to 75% off surf bookings and sometimes you can surf for free.
We are committed to creating a safe, professional and fun environment.
We strive for positive impact, better in our performance and better for people and our planet.
We are adventurous, we are bold in our learning, adapt to change positively, face challenges together and explore new opportunities.
We respect and care for each other and ourselves, supporting each other because people matter.
Our 180m long lake is powered by Wavegarden. This ground-breaking technology can generate up to 1,000 quality waves per hour, ranging from 50cm (1.7ft) to almost 2m (6.5ft) in height. We can produce a new wave every 8-10 seconds.
Our Surf Tech’s are responsible for ensuring our visitors are well informed, relaxed and excited about getting on the water! You will provide excellent customer service to ensure the visitors journey is seamless within the Surf Ops department.
Our Surf Techs:
• Follow departmental H&S rules & procedures confidently
• Have a comprehensive knowledge of equipment and wetsuits
• Take care of equipment by cleaning, distributing and returning items to their designated place as well as identifying any that are not fit for use
• Confidently host & consistently deliver amazing sessions
• Confident delivery of briefings for hosted sessions & experiences
• Understand and deliver the customer journey - arrivals process; waiver process; check-in; equipment issue
• Actively support the team to ensure a smooth-running day; completes checklists; work to the daily plan; proactively look to find & complete tasks
• Having site wide knowledge & proactively promoting all our site has to offer (accommodation, retail, clubhouse)
Our ideal Wavemaker will have a desire to assist others, ensuring visitors leave with a smile on their face. Our Wavemakers use their initiative effectively and take a proactive approach to any challenges that arise – a can-do attitude is essential!
In return you'll get:
30 days of paid holiday (inclusive of bank hols)
Free staff surfs
Opportunities to earn more through team incentive schemes
Staff Discounts on retail of up 20%
Up to 75% off your surf bookings
Up to 40% off your food and beverage items while on shift
Up to 25% off our accommodation
The chance to work with a great team who work and surf together
Free hot and cold drinks on shift
We want to be transparent in our approach to salaries
All our Wavemakers join The Wave on the Level 1 salary relating to their age range. We encourage all Wavemakers to work their way through our Learning & Development programme to gain new skills and increase their earning potential by moving up our staff levels.
16–20 - Level 1 = £7.68 per hour
21-22 - Level 1 = £10.43 per hour
23 + - Level 1 = £10.68 per hour
We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments, please let us know.
Recruiting for diversity is not simply a tick box exercise for The Wave. We are an Equal Opportunities employer, committed to building a diverse and inclusive work place.
Even if you don’t meet every single requirement outlined in the job description, we would still like to hear from you. The right attitude is as powerful as experience for many of the roles we recruit for.
Candidate Essentials: You must have the following to be considered for this job.